Customer Delight Executive

1 - 3 Years
Bengaluru

Job Description

ob Description
POSITION SUMMARY CUSTOMER SERVICE VOICE AND NON- VOICE PROCESSA CSA/SR.CSR in this role deals with a number of incoming calls/chats, pertaining to the clients business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
KEY RESPONSIBILITES: o Answers incoming customer calls/chats with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call or chat.
o Day / Night shift (Both available)o Graduate o Cabs provided
KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries
SALARY: Best in the Industry Regular performance incentives
Contact Person: HR- Danishta - 9962345553

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Jobs Territory
" Jobs Territory " helps connecting businesses to the right workforce, providing them a platform for effective management and recruitment system.

" Jobs Territory " is a class apart company specialized in few Industries & their domain of E-Commerce, Retail, Manafacturing, Hospitality, BPO-KPO, Health Care & Insurance, Recruitment and is focused in delivering best-in-class solutions and services in HR enabled by stringent and inherent quality standards, cutting edge technology and state of art infrastructure.

We aspire to meet the demands of a technologically challenging environment, by providing solutions based on right technology and key customer insight.

OUR MISSION
Our mission, is to help businesses succeed so communities prosper.

OUR VISION

Our vision is to become the employers’ preferred Recruitment Agency of choice based on the extent and quality of our service. We also endeavor to be the preferred platform for candidates to discover and pursue exciting careers with their ideal organizations

VALUES
Focus reach
Digital Approach
Trust
Knowledge &
Innovation
View Contact Details+

Recruiter Name:Danishta

Contact Company:Jobs Territory

Telephone:9962345553

Website:http://jobs.jobsterritory.com