Hiring | Escalation Process | Exp 1to 3yrs |KR Puram|sal upto 28ctc

1 - 3 Years
Bengaluru

Job Description

Dear Candidate,

Hi, Greeting from Jobs Territory..!

We are here to help you with best Requirement and with Best Salary .We are hiring for Customer support / Escalation process (Voice).

Candidate Profile:-

Qualification: Any Graduate / Postgraduate
Exp: - Min 1 Yr of Exp
Shift: - Complete Day Shift ||||| Timings: - 10am 7pm

Responsibilities:-

Manage large amounts of incoming calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements:-

Excellent written and verbal communications
At least 6 months of experience in customer support.
6 day working.
Should be able to speak in Hindi and English.
Should be able to make calls to customers to resolve the customer issues.
Graduation is Mandatory


For More Details call/ Whats App to:-

palak@9540999679 or palakm.jobsterritory@gmail.com 

Priyanda@ 9873133794 or priyanda.jobsterritory@gmail.com       

Salary: INR 2,00,000 - 3,00,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Jobs Territory

Jobs Territory is a class apart company specialized in the domain of ITES, Non-IT, and IT Recruitment and is focused in delivering best-in-class solutions and services in HR enabled by stringent and inherent quality standards, cutting edge technology and state of art infrastructure.

We aspire to meet the demands of a technologically challenging environment, by providing solutions based on right technology and key customer insigh
View Contact Details+

Recruiter Name:Priyanka

Contact Company:Jobs Territory

Telephone:7406701777

Website:http://www.jobsterritory.com/

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